Multilingual Information Center　外国人相談窓口

We opened a one-stop type of "Multilingual Information Center"

Nishio City has set up a one-stop service for foreign residents to provide information and consultations in multiple languages so that foreign residents can quickly and appropriately reach information and consultations regarding their daily lives.

Opening hours

From Wednesday, April 1st, 2020
From 08:30am to 05:15pm on the days that the city hall is open
The "Consultation for Foreigners" which used to be held twice a month and three times a year on Sundays has been discontinued.

Location

Community Relations Division (City Hall, 2nd floor)

Contents

Guidance by professionals

One Vietnamese and one Portuguese interpreter will be available to assist foreign residents.
We will also refer you to a specialized department if necessary.

Language	Days	Time
Vietnamese	Monday to Friday	From 08:30am to 05:00pm
Portuguese	Monday to Friday	From 09:00am to 01:00pm

Use of multilingual video-call interpretation

The call center operator provides interpretation in multiple languages via video-call.
Staff members are available for consultation through the use of video-call interpreters.

Languages (13 languages)

Portuguese, Spanish, English, Chinese, Korean,Vietnamese, Filipino, Thai, French, Nepali, Hindi,Russian, Indonesian.

Available days of the week and times by language

Language	Days	Time
Portuguese, Spanish, English, Chinese, Korean.	Monday to Friday	From 08:30am to 05:15pm
Filipino, Vietnamese, Thai, Nepali, Hindi.	Monday to Friday	From 09:00am to 05:15pm
French, Russian.	Monday to Friday	From 10:00am to 05:15pm
Indonesian	Monday to Friday	From 09:00am to 05:00pm