We opened a one-stop type of "Multilingual Information Center"

Nishio City has set up a one-stop service for foreign residents to provide information and consultations in multiple languages so that foreign residents can quickly and appropriately reach information and consultations regarding their daily lives.

Opening hours

From Wednesday, April 1st, 2020
From 8:30 to 17:15 on the days that the city hall is open
The "Consultation for Foreigners" which used to be held twice a month and three times a year on Sundays has been discontinued.

Location

Community Relations Division (City Hall, 2nd floor)

 Contents

・Guidance by professionals
One Vietnamese and one Portuguese interpreter will be available to assist foreign residents.
We will also refer you to a specialized department if necessary.
 

Language

Days

Time

Vietnamese

Monday to Friday

From 8:30 to 17:00

Portuguese

From 13:00 to 17:00

・Use of multilingual video-call interpretation
The call center operator provides interpretation in multiple languages via video-call.
Staff members are available for consultation through the use of video-call interpreters.

・Languages (13 languages): Portuguese, Spanish, English, Chinese, Korean,
Vietnamese, Filipino, Thai, French, Nepali, Hindi,
Russian, Indonesian.

・Available days of the week and times by language 
 

Language Days Time
Portuguese, Spanish, English, Chinese, Korean. Monday to Friday From 8:30 to 17:15
Filipino, Vietnamese, Thai, Nepali, Hindi. From 9:00 to 17:15
French, Russian. From 10:00 to 17:15
Indonesian From 9:00 to 17:00